Privacy Policy

We value each and every customer who visits our website and your privacy is important to us. Our policy ensures the respect and protection which your personal information deserves.

Royal Diamonds is an Australian based website and complies with the Commonwealth Privacy Act 1988 and the Information Privacy Act 2009 which governs the collection and distribution of information. The site uses an internationally recognised level of security that protects your information from unauthorised use.

We use the highest level of security available and align ourselves with some of the most secure sites on the internet. By using GeoTrust (by Symantec) you can be assured your information has the highest level of protection.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that We Collect from You

When you visit or register on Royal Diamonds you may be asked to provide certain details such as your name, adress, contact details and financial information.

We may also collect information about your usage of our website, in order for us to improve our website.

In order to maintain our standards of customer service and to assist staff training, there may be times where we may record and monitor incoming calls.

Use of Your Information

Your information will enable us to provide you with all aspects of our website and to supply you the goods and services you have requested. It will also enable us to send invoices and order details. We will also use the information to ascertain areas for improvement and development.

We may also use your information to contact you regarding new products and services as well as changes and developments to our website. If you do not wish to be contacted for this reason please let us know via email.

Disclosure of Your Information

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

You should be aware that information and data may be automatically collected through the use of cookies. Cookies are small text files which websites use to recognise regular users. Cookies do not attack your system or damage your files. If you do not want information collected through cookies please update your internet browser's security settings.

Security and Data Attention

We use the highest level of security recognised internationally. Our system GeoTrust (by Symantec) is used by many major e-commerce websites as well as major financial institutions. We have also partnered with Westpac and PayPal to ensure all money exchange and credit card payments are 100% secure.

We may employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

Google Analytics

We use Google Analytics to collect information about the use of this site. It is a web analysis service provided by Google. Google Analytics also collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. The information gathered from Google Analytics will help us improve this site. Hence, Google Analytics collects only the IP address assigned to you on the date of your visit to this site, rather than your name or other identifying information.

Although, Google Analytics plants a permanent cookie on your web browser to identify you, the cookie cannot be used by anyone but Google. Google’s ability to use and share this information about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Find Google's privacy policy here.

You can prevent Google Analytics from recognising you on return visits to this site by disabling cookies on your browser. You may turn off cookies in the preferences settings in your web browser at any time.
If you would like Google Analytics to prevent your data from being used, please visit this page, for more detailed instrucitons.  

Google Display Advertising

Google Analytics also collects this information for showing relevant Display Advertising.

You can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Settings or via
Google Analytics opt-out browser. 

Accessing and Updating

You are entitled to see what personal information is held by us and you can also update your information by contacting us.

Changes to Our Policy

Any changes to our privacy policy will updated on this page and where appropriate, through email notification.

Contact Us

Any comments, queries and requests, are welcomed and should be emailed to Royal Diamonds.

This Privacy Policy was last updated on: 24/02/2015, 19:25 AEST.